System Troubleshooting
- Basic Troubleshooting StepsOverview In the event that you or your users encounter an unexpected issue, or observe a behavior that appears to not be normal, please follow the below procedures. Performance of our players and the Sardius Control Panel vary by browser. To see how your preferred browser rates, review this article…
- Recommended BrowsersNot all browsers work the same way. These are our recommended browsers for using Sardius Players and the Sardius Control Panel.
- Watch Folder TroubleshootingSardius offers clients access to Watch Folder providers for uploading and processing assets over 1GB. Learn more about basic troubleshooting and best practices.